Fees and payment options
Program fees, instalment schedules, and information about Commonwealth-supported places are addressed during the admissions consultation call.
Contact
Speak with someone who can actually answer your question
Our admissions and student services team is available Monday to Friday from 8:30 am at our Surfers Paradise office.
How to reach us
The fastest route to the right answer is a direct phone call during business hours — our team does not route calls through an offshore centre or an automated phone tree. If you prefer email, expect a response within one business day; messages sent on Friday afternoon are answered on Monday morning. For prospective students, the most efficient first step is to complete the short enquiry form below, which routes your message directly to the admissions team rather than a general inbox. Please include the program you are interested in and a brief note about your current situation — this allows an adviser to give you a substantive reply rather than a generic brochure.
Our details
142 Surfers Paradise Blvd, Surfers Paradise QLD 4217, Australia
Phone: +61 7 5591 0340 · Email: info@hancockau.digital · Monday to Friday, 8:30 am – 5:00 pm (Friday close 4:00 pm)
| Monday | 08:30 – 17:00 |
|---|---|
| Tuesday | 08:30 – 17:00 |
| Wednesday | 08:30 – 17:00 |
| Thursday | 08:30 – 17:00 |
| Friday | 08:30 – 16:00 |
| Saturday | Closed |
| Sunday | Closed |
Common reasons people contact us
If your question is below, the linked page will answer it faster than waiting for a reply.
Program details and duration
Full descriptions of each program, including stage breakdowns and assessment methods, are on the Programs page.
Entry requirements and application steps
The Admissions page outlines every step from expression of interest to enrolment confirmation, including prerequisite and English language requirements.
Send an enquiry
All fields are required. Your message goes directly to the admissions team.